How do you want to reach your audience?
The system features High Definition videos of your staff demonstrating your treatments and services, highlighting the experience and benefits ... as only video can.
The videos are loaded onto your website, so that your customers can see exactly what you offer - and through a simple booking procedure it enables them to plan their treatment diary in advance, in their own time.
The videos are also loaded onto a touch screen module placed in your reception. So you never stop promoting!
Setting up your Concierge 24/7 system
There are two elements to the system. You can have one or both.
► Video production - essential for either or both elements
We produce a professional High Definition video about each treatment or service you want to promote.
Each video takes about one and a half minutes to explain exactly how the treatment works and all the benefits customers receive. We provide everything from scripting, filming, editing, to final delivery.
► Installing the videos on your website
There is no need to change your website. We can build an extra page to show the videos, and we can load them onto You Tube so that the whole world can see.
► On-line booking
We can build this from scratch or work with your IT provider to integrate with your current system, so that your customers can select what they want, what day, and what time.
► Touch screens
We create a simple attractor and menu for touch screen so that your customers can view each video and its supporting information quickly and easily.
The menu can show the video and then advise the customer to book the treatment at your front desk - or it can provide a simple booking procedure on the touch screen.
Then we load it onto a touch screen module/pod in your reception or any other key traffic area. We can install others a strategic points around your premises as well. The module can be a standard design or made to suit your environment.
Frequently Asked Questions at a Spa
"Your signature therapy sounds great, but why can't I see it before I book it?"
"The girl on the phone was very helpful but she doesn't know any more about Reiki than I do. Can I watch a video showing all the benefits?"
"We're staying with you soon and want to plan our weekend, so we want to book our treatments in advance. What do you mean we can't see what you have and book on-line?"
"The front desk was frantic and I didn't want to queue. A simple touch screen booking system would have been great."
To find out how Concierge 24/7 could benefit your business please contact Neil Bradley.
Telephone: 01483 861555 or email: neilbradley@sightline.co.uk
► Dynamic interactive marketing and promotion
► Increased revenue generation, gearing up or down as required
► Greater flexibility and increased customer loyalty
Who can benefit from Concierge 24/7?
Spas, hotels, conference and exhibition centres, museums, visitor centres, attractions, any business providing information for guests and visitors.
Concierge 24/7 is the solution
Customers see exciting visual demonstrations with all the benefits of what you offer. This avoids the risk of inexperienced staff causing confusion and turning customers off.
Customers book treatments with confidence and you can plan staff rotas more effectively, gearing up or down with far greater flexibility.
Flexible cutting edge marketing and promotion. How about a special feature on the next treatment of the month? Forget two-dimensional brochures, let the therapist explain the benefits - on video, and let the bookings come direct.
Increased communication - resulting in more sessions booked and greater bottom line profit.
Our expertise
Sightline's Associate Producer Neil Bradley offers twenty years experience in the leisure industry specialising in creative marketing and innovation.
Our combined knowledge and skills enables us to confidently offer a state-of-the-art promotional system and profit centre designed specifically for your needs.
and booking system for
the leisure industry, combining internet and touch-screen technology
Back to touch screen menu
Concierge 24/7
