South West Trains uses video to showcase its station upgrades across the South West Rail network.

Our camera crew travelled around the rail network filming stations where upgrades and enhancements had been made. We filmed the improved benefits to passengers as well as any new technology. The videos were shown at the annual National Station Improvements Programme conference.

The first video ended with the official opening by Mayor of London Boris Johnson of a new entrance to Clapham Junction station.

Malcolm Page, Stations Development Manager for South West Trains said: “When I showed our video at the conference it created a big impact – everyone was impressed. People said they felt engaged. I was really proud of it. Video is far better than slides for showing off the important work we have been doing.

The film and the voice-over tell the story in a really dynamic and polished way. Once again, the production team did a great job filming the sequences and putting the video together. I am pleased to be working with you again.”

SIGHTLINE produced a suite of videos for training South West Trains ticket office staff

Featuring a cast of actors and key managers, we wrote and produced a suite of eight best practice demonstration videos to help ticket office staff improve both their office management and customer facing skills.

Filmed over two days, the videos are short and snappy, to engage the viewer and deliver powerful messages about the do’s and don’t that everyone could associate and engage with.

The videos have been used to help successfully train ticket office staff throughout the South West Trains network